Special Tribnal for lebanon

Entitlements and Benefits Officer

Vacancy Ref NL-OTR-HFRS-P2-798
Deadline for Applications 16 June 2017 (-396 days left)
Issuance Date 17 May 2017
Location Leidschendam
Organ / Section REGISTRY   /  Human and Financial Resourses Services Section
Post Level P-2
Depending on professional background, experience and family situation, a competitive compensation and benefits package will be offered. The successful applicant will be offered a fixed-term appointment of one year duration limited to the Special Tribunal for Lebanon (STL). Any subsequent extension(s) are subject to terms of the Tribunal's mandate and/or the availability of the funds. The Special Tribunal for Lebanon is an international inter-governmental organization with its own independent legal identity and not a UN organization. However, STL follows the UN common system for benefits and entitlements to its staff members. UN staff members may also serve on loan from their parent department/office, if selected.
The recruitment process may include a pre-selection procedure, written tests and interviews to assess levels of competency.

A roster of suitable candidates may be established for this particular profile as a result of this selection process for both fixed-term established and general temporary assistance posts.

It is not necessary at this stage to send copies of qualifications, previous employment contracts, entire publications, etc.

Qualified female candidates are encouraged to apply.

Only applicants who are under serious consideration will be contacted. The Tribunal is not in a position to respond to queries regarding information on the status of vacancies or unsolicited open applications.

The tribunal reserves the right not to make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description. All applications will be handled with strictest confidentiality.

*The English version of this vacancy announcement is authentic. The French and Arabic version, if available, is not an official translation and is provided for information purposes only.

Under supervision of the Head of Financial Services Unit, the Entitlements and Benefits Officer will be responsible for the management and supervision of the Human Resources Assistants in the Financial Services Unit within the Human and Financial Resources Services Section. More specifically, the Entitlements and Benefits Officer will:

•Oversee and direct the consistent and proper application of the Tribunal's Staff Regulations and Staff Rules, Administrative Instructions, and Guidelines;
•Determine and recommend entitlements and benefits for all categories of staff on the basis of contractual status;
•Review and authorize personnel actions and other written responses to a variety of entitlement related correspondence and communication. Ensure that deadlines with regards to payroll related actions are met.
•Provide advice and guidance on unusual, complex and/or sensitive cases, and recommend appropriate action in case of exceptions to established regulations and rules;
•Review current policies, procedures and practices, and initiate or propose amendments and improvements. Assists in drafting policy documents;
•Advise staff at all levels on entitlements and benefits and appropriate procedures regarding personnel administration, taking into account the requirements, policies, and practices of the Tribunal.
•Make an active contribution to staff-management relations by ensuring correct interaction of staff of the Unit with other staff of the Tribunal. Promote greater understanding and support through timely and clear explanation to queries.
•Perform other assignments as required.

Knowledge and Skills
•Professionalism - A thorough knowledge of the UN common system policies, procedures and practices. Demonstrates professional competence and mastery of subject matter. Conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Remains calm in stressful situations.
•Planning & Organizing - Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Monitors and adjusts plans and actions as necessary.
•Accountability - Takes ownership for all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time and quality standards. Operates in compliance with the Tribunal's regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the Unit, where applicable.
•Communication - Excellent communication skills. Ability to write in a clear and concise way and to communicate effectively orally. Demonstrates openness in sharing information and keeping people informed. Maintains a high sense of confidentiality.
•Teamwork - Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position. Ability to establish and maintain effective working relationships in a multi-cultural, multi-ethnic environment. Relates to others with sensitivity and respect for diversity; promotes gender balance.
•Client Orientation - Considers all those to whom services are provided to be clients and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Meets timelines for delivery of services to clients. Keeps a client informed of progress or setbacks.
•Technological Awareness - Demonstrated proficiency in software tools relating to the administration, monitoring and reporting of staff entitlements, benefits and contractual status. Understands applicability and limitations of technology to the work of the Tribunal.
•Managing Performance - Ability to establish priorities and to plan, coordinate and monitor the work of others; ability to make timely decisions under stressful conditions. Make sure that roles, responsibilities and reporting lines are clear to each staff member. Regular discusses performance and provides feedback and coaching staff. Encourages risk-taking and supports staff when they make a mistake. Appraises performance fairly.
•Building Trust - Provides an environment in which other can talk and act without fear or repercussion. Operates with transparency; has no hidden agenda. Places confidence in colleagues, staff members and clients. Gives proper credit to others. Follows through on agreed upon actions.
•Judgment/decision-making - Identifies key issues in a complex situation. Gathers relevant information before making a decision and assesses pros and cons of possible steps forward. Checks assumptions against facts.

• Education: An advanced university degree (Master's degree or equivalent) in business or public administration, social sciences, education or related field is required. Additional specialized courses or training in human resources management will be considered an asset. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

• Work Experience: A minimum of two years of progressively responsible experience in human resources management, administration or related area, preferably in a supervisory role.

• Languages: Arabic, English and French are the official languages of the Tribunal. For this post, fluency in oral and written English is required. Knowledge of any of the other official languages is an asset.