Special Tribnal for lebanon

Programme Management Officer

Vacancy Ref NL-OTR-LSS-P4-787
Deadline for Applications 29 March 2017 (-451 days left)
Issuance Date 27 February 2017
Location Leidschendam
Organ / Section REGISTRY   /  Language Services Section
Post Level P-4
Depending on professional background, experience and family situation, a competitive compensation and benefits package will be offered. The successful applicant will be offered a fixed-term appointment of one year duration limited to the Special Tribunal for Lebanon (STL). Any subsequent extension(s) are subject to terms of the Tribunal’s mandate and/or the availability of the funds. The Special Tribunal for Lebanon is an international inter-governmental organization with its own independent legal identity and not a UN organization. However, STL follows the UN common system for benefits and entitlements to its staff members. UN staff members may also serve on loan from their parent department/office, if selected.
The recruitment process may include a pre-selection procedure, written tests and interviews to assess levels of competency.

A roster of suitable candidates may be established for this particular profile as a result of this selection process for both fixed-term established and general temporary assistance posts.

It is not necessary at this stage to send copies of qualifications, previous employment contracts, entire publications, etc.

Qualified female candidates are encouraged to apply.

Only applicants who are under serious consideration will be contacted. The Tribunal is not in a position to respond to queries regarding information on the status of vacancies or unsolicited open applications.

The tribunal reserves the right not to make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description. All applications will be handled with strictest confidentiality.

*The English version of this vacancy announcement is authentic. The French and Arabic version, if available, is not an official translation and is provided for information purposes only.


The Section is headed by a Chief of Section (P5), who is accountable for the overall activities of the Language Services Section (LSS). There are two Programme Management Officers who, under the supervision and guidance of the Chief, reinforce the Section’s managerial capacity, by sharing managerial, administrative and supervisory responsibilities for staff, policies and operations. Language expertise remains with the Heads of Units.
LSS is composed of six units: Arabic Translation Unit, English and French Translation Unit, Interpretation Unit, Language Support Unit, External Translation Services Unit and the Administration Unit, with more than 60 staff or on-site contractors. In addition to the internal languages expertise, an important segment of services is provided through outsourcing and recruitment of freelance interpreters and translators.

Under the supervision of the Chief of the Section, the incumbent will oversee and coordinate the provision of the Section’s language services as required, at the seat of the Tribunal in Leidschendam, The Netherlands, and at its office in Beirut, Lebanon.
His or her duties will include some or all of the following: providing leadership to teams and supporting Heads of Unit with a view to assist in the management of the day-to-day activities and ensure the timely delivery of services of appropriate quality and quantity to requesters; promoting internal and external collaboration by identifying and encouraging linkages with related work units and by devising internal training and professional development projects; engaging with external clients on issues and requests, and other matters; formulating and promoting application of the policies, guidelines, systems, and tools required to optimise the Section’s work; assisting in the preparation of budget submissions, audit assessments, performance reports and other similar organisational reports; ensuring efficient management of contracts for external services; foreseeing adequate human resources by recruiting and selecting candidates for appointment, rostering or inclusion in a pool of freelance language professionals; supervising, monitoring and evaluating the performance of staff and contractors and developing their potential; deputising for the Chief of the Language Services Section; and performing other related duties as required.

Knowledge and Skills

• Professionalism – Specific knowledge in management and general knowledge in the provision of language services; ability to analyse the Section’s workload in order to identify trends and adjust to future developments in the area; judgement, initiative and analytical skills to assume managerial, administrative and supervisory responsibilities; ability to remain calm, in control and good humoured even under pressure and to consistently approach work with energy and a positive, constructive attitude.
• Communication - Excellent drafting and oral communication skills and conflict resolution competency to manage inter-group dynamics and to mediate the conflicting interests of various actors; willingness to address and resolve conflict. Flexibility and a capacity to handle a large volume of individual contacts with tact, discretion and diplomacy. Maturity and confidence in dealing with staff and clients.
• Planning and Organizing - Making appropriate staffing arrangements in light of the workload projections and organising work effectively to take account of priorities. Ability to allocate an appropriate amount of time and resources for completing work under time pressure using the latest technology and methods and maintaining quality standards. Excellent time and stress management skills.
• Teamwork - Ability to work in a multi-cultural team environment with sensitivity and respect for diversity as demonstrated by the ability to gain assistance and cooperation of others in a team endeavour. Ability to delegate and lead teams effectively, respond to feedback and mentor staff.
• Technological awareness - Commitment to follow technological developments and ability to motivate staff to apply new technology to appropriate tasks.
• Managing performance - Monitoring and evaluation of staff performance and provision of regular and constructive feedback to staff; strong mentoring skills; willingness to encourage and support creativity; strong administrative and managerial abilities; effective delegation of appropriate responsibility and decision-making authority to experienced members of the Section in their field of expertise; ability to foster a culture of accountability for performance ensuring consistency, fairness and transparency of performance reviews.
• Problem Solving
Strong creative problem-solving abilities; view challenges and setbacks from a problem-solving perspective; ability to identify problems, narrow or broaden the focus, determine root causes and generate alternatives for solving problems.
• Accountability
Delivering outputs within prescribed periods, adhering to rules, deadlines and standards; ability and willingness to accept responsibility for oneself and one’s staff; taking ownership for actions and outcomes.
• Education: Advanced university degree in administration, information or business management, languages, translation, interpretation, or other relevant areas. A first-level university degree in combination with an additional two years of qualifying work experience may be accepted in lieu of the advanced university degree.

• Work Experience: At least 7 years of progressive and relevant experience in coordination and management, preferably in a judicial environment or an international organisation. Experience in change management, human resources management and implementation of strategic vision. Previous supervision of a team required and of groups of teams desired. Previous experience in language services in combination with relevant management experience will be considered as an asset.

• Languages: Arabic, English and French are the official languages of the Special Tribunal for Lebanon. Proficiency in English or French is required with a working knowledge of the other language. Proficiency in Arabic will be considered a strong asset.

•Other: Applicants may be invited to sit a competitive test at any stage of the selection process.