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Special Tribnal for lebanon

Senior Field Operations Assistant (2 positions and for rostering purposes)

Vacancy Ref LB-OTR-VWS-FS4-799
Deadline for Applications 6 July 2017 (10 days left)
Issuance Date 6 June 2017
Location Beirut
Organ / Section REGISTRY   /  Victims and Witnesses Unit
Post Level FS-4
Depending on professional background, experience and family situation, a competitive compensation and benefits package will be offered. The successful applicant will be offered a fixed-term appointment of one year limited to the Special Tribunal for Lebanon (STL). Any subsequent extension(s) are subject to terms of the Tribunal's mandate and/or the availability of the funds. The Special Tribunal for Lebanon is an international inter-governmental organization with its own independent legal identity and not a UN organization. However, STL follows the UN common system for benefits and entitlements to its staff members. UN staff members may also serve on loan from their parent department/office, if selected.
The recruitment process may include a pre-selection procedure, written tests and interviews to assess levels of competency.

A roster of suitable candidates may be established for this particular profile as a result of this selection process for both fixed-term established and general temporary assistance posts.

It is not necessary at this stage to send copies of qualifications, previous employment contracts, entire publications, etc.

Qualified female candidates are encouraged to apply.

Only applicants who are under serious consideration will be contacted. The Tribunal is not in a position to respond to queries regarding information on the status of vacancies or unsolicited open applications.

The tribunal reserves the right not to make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description. All applications will be handled with strictest confidentiality.

*The English version of this vacancy announcement is authentic. The French and Arabic version, if available, is not an official translation and is provided for information purposes only.


Responsibilities
Under the overall authority of the Deputy Chief/Head of Protection of the Victims and Witnesses Unit of the Special Tribunal for Lebanon, and under the direct supervision and operational control of the Field Operations Officer in Beirut, acting in coordination with the Operations Liaison Officer in HQ when required, the incumbent is accountable and responsible for, but not limited to the following functions:

• Assist the Field Operations Officer in Lebanon by providing protection services to maximise the physical safety and security of witnesses and victims and others who are required to testify before the Tribunal including but not limited to: logistical arrangements, transportation, obtaining visas, accommodation, etc.;
• Attend to the practical needs of victims and witnesses appearing before the Tribunal, i.e., accompanying them to and from the point of arrival, accommodation, appointments and provide required assistance to them during testimony;
• Inform victims and witnesses about court room procedures and their role, rights and obligations in those proceedings;
• Inform witnesses of their entitlements and oversee the financial administrative processes within the VWU;
• Monitor the psycho-social wellbeing/stress levels of witnesses and if necessary brief the Support Assistant and implement measures to manage those issues; The Field Operation Assistant should have a stable, calming and reassuring influence upon witnesses;
• Assist Field Operations Officer by providing threat assessments and recommendations to protect victims and witnesses;
• Provide regular updates on operational activities in the field as needed;
• Escort witnesses in the area of operations and during international travel as required (must be able to travel at short notice);
• Implement protection measures and perform close protection duties as required;
• Work closely with local authorities on the provision of protection services;
• Ensure timely and correct data entry and maintenance of VWU database;
• Follow and analyze the socio-political and security situation in the area of operations and maintain knowledge of the conditions and infrastructure in the area of operations;
• Ensure specialist operational equipment is in working order, including maintaining records of equipment movement and periodic audits;
• Prepare monthly financial reports on unit expenditure for the Field Operations Officer;
• Act at all times with discretion and maintain strict confidentiality about any matters relating to victims and witnesses;
• Must be able to travel on missions of varying lengths of time at short notice;
• Provide language support when required;
• Perform any other duties as required.
Knowledge and Skills
• Professionalism - Experience in performing close personal protection and threat assessment. Proven ability to create and maintain contact and cooperation with interlocutors and to work under pressure. Shows persistence when faced with difficult problems or challenges. Be able to adapt very fast in an unfamiliar environment. Conscientious and efficient in meeting commitments, observing deadlines and achieving results. Motivated by professional rather than personal concerns;

• Client Orientation - Must be able to deal effectively with witnesses in stressful situations, particularly those who have suffered trauma; Incumbent must possess absolute integrity, tact, sensitivity, loyalty, discretion and good judgment towards the clients;

• Technological Awareness - A good knowledge of general office management policies, procedures and practices as well as excellent communication and interpersonal skills is essential;

• Teamwork - Excellent interpersonal skills; Ability to establish and maintain effective working relations with colleagues with sensitivity and respect for diversity. Demonstrated ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.

• Communication - Good communication skills, both oral and written; asks questions to clarify and exhibits interest in having two-way communication;

• Accountability - Takes ownership of all responsibilities and honours commitments; provides oversight and takes responsibility for delegated assignments.

• Creativity - Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet clients' needs.

• Judgement and Decision Making - Good judgement to deal with emergency situations and ability to make sound and quick decisions; Proposes a course of action or makes a recommendation based on all available facts; Identifies the key issues in a complex situation.
Qualifications
• Education: High school diploma or equivalent. Completion of secondary education and relevant training in military or police procedures and practices. Formal witness protection training is an asset.

• Work Experience: At least 6 years of progressively responsible experience with a national or international military, police or other security organization. Experience in performing close personal protection and basic threat assessments. Experience in driving during close protection operations or practical chauffeur experience is an asset. The officer is required to obtain and maintain appropriate host country licenses, including, but not limited to, weapon and vehicle operator license. Candidates must be trained in the safe handling and use of firearms.

• Languages: Arabic, English and French are the official languages of the Special Tribunal for Lebanon. For this post fluency in oral and written English and a working knowledge of spoken Arabic is required. Knowledge of the other language(s) is an asset.

• Other: Incumbent must be able to work flexible hours - the VWU may have to respond to victim and witness emergencies on a 24/7 basis and adjust to operational changes at short notice - working hours and start times can be subject to change at short notice to meet operational requirements. Ability to work independently and with minimal supervision in demanding field conditions expected. Have an excellent sense of orientation. Knowledge of the Middle East and/or previous assignment in this area is an asset.

• NOTE: The successful candidate is required to enter into a Confidentiality Agreement with the Victims and Witnesses Unit and adhere to the Unit's Code of Conduct.